Privacy Policy

The Arts Hub ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect personal information about you and your children when you use our website or register for our classes.

We are based on the Isle of Man and operate under the Isle of Man Data Protection Act 2018, which incorporates the principles of the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

The Arts Hub is a performing arts school based on the Isle of Man, offering classes in singing, dance and drama for young people aged 3 to 21.

Contact: [email protected]  ·  +44 7550 020 220

2. What Information We Collect

We may collect the following personal information:

• Parent or guardian name, email address and phone number
• Child's name, date of birth and school year
• Emergency contact details
• Medical information relevant to participation (e.g. allergies, medical conditions)
• Payment information — processed securely via MemberMeister; we do not store card details
• Photographs or video footage taken at classes or showcases (only with explicit consent)

3. How We Use Your Information

We use your personal information to:

• Register and manage your child's place in our classes
• Communicate with you about classes, timetables, performances and school news
• Process payments for fees
• Ensure the safety and wellbeing of all students
• Comply with our safeguarding obligations
• Send occasional updates about The Arts Hub (you can opt out at any time)

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract: to fulfil our obligations to you as a registered student or family
• Legitimate interests: to run our school effectively and communicate with families
• Legal obligation: to comply with safeguarding and data protection laws
• Consent: for marketing communications and use of photographs or video

5. How We Store and Protect Your Data

Your data is stored securely using MemberMeister, our registration and class management platform. We take appropriate technical and organisational measures to protect your information against unauthorised access, loss or disclosure.

We retain personal data for as long as your child is enrolled with us, and for a reasonable period thereafter in line with our legal obligations. Medical and safeguarding records may be retained for longer as required by law.

6. Sharing Your Information

We do not sell your personal data to third parties. We may share information with:

• MemberMeister — our registration and class management platform
• Payment processors — to handle fee payments securely
• Relevant authorities — where required by law or for safeguarding purposes

7. Photographs and Video

We may take photographs or video footage at classes, rehearsals and showcase performances for use on our website, social media and promotional materials. We will always ask for your written consent before using images of your child. You may withdraw consent at any time by contacting us.

8. Your Rights

Under UK GDPR and the Isle of Man Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you and your child
• Request correction of inaccurate data
• Request deletion of your data (subject to our legal obligations)
• Object to or restrict certain processing
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Isle of Man Information Commissioner's Office

To exercise any of these rights, contact us at [email protected].

9. Cookies

Our website uses minimal cookies necessary for the site to function. We do not use advertising or tracking cookies. The MemberMeister registration platform embedded on our registration page may set its own cookies, subject to their privacy policy.

10. Third-Party Links

Our website may contain links to third-party sites such as Facebook or MemberMeister. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

11. Children's Privacy

We collect information about children as part of our service. This information is always provided by a parent or guardian, and we take our responsibilities regarding children's data very seriously. We do not knowingly collect data directly from children under 13.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

• Email: [email protected]
• WhatsApp: +44 7550 020 220